Abolishing Performance Appraisals: Why They Backfire and What to Do Instead - Hardcover

"Bravo! Its far more common for people in the business world to talk about thinking outside the box than to do it. Coens and Jenkins are refreshing exceptions: they dont offer suggestions for fine-tuning performance appraisals; rather, they ask why this practice should continue in any form. Their book, peppered with persuasive stories and studies, is obviously thought-provoking. One hopes it will be change-provoking as well." (Alfie Kohn, author of Punished by Rewards and No Contest: The Case Against Competition)

Tom Coens, a labor and employment law attorney and organizational trainer, has thirty years of experience in human resources, quality management, and labor law issues. He has done training with hundreds of organizations, including Chem-Trend International, Delta Dental, Detroit Edison, Mead, and Sears.
Mary Jenkins is founder of Emergent Systems, a consulting firm that assists in developing progressive human resources systems. Her clients have included Saturn, Shell Oil, Kodak, Compaq, EDS, Oldsmobile, and the U.S. General Accounting Office. Jenkins was previously Director of Salaried Personnel at General Motors’ GM-Powertrain Division.