The Disney Difference: The Complete Guide to Adding Disney-like Magic to Your Corporation or Organization - Softcover

Wayne Olson grew up in the shadow of Walt Disney World. A frequent visitor to the Magic Kingdom since 1971, Wayne stopped counting trips to the Magic Kingdom at 1,000. At the age of 16, Wayne began work in the operations department at Busch Gardens Tampa, where over the course of several seasons he was trained and operated almost every ride in the park, including the monorail, steam train, and jungle cruise. He is one of the first employees in park history to be promoted to a seasonal operations leadership position. Today, Wayne speaks on customer and donor relations all over the country and internationally. He is a frequent presenter at international conferences and has clients from Canada to Florida. Numerous organizations and corporations call on him as a keynote speaker and trainer each year. He also writes for a national publisher where his work is used by hundreds of charities in their websites, newsletters, and brochures. In 2014, Fundraising Success Magazine named him “Most Inspiring Speaker.” Wayne teaches nonprofit and for-profit corporations how to relate better to their donors, customers, and employees. He also trains boards on governance and sales, and teaches a course on sales and on nonprofit fundraising at the University of Alabama in Huntsville School of Professional and Continuing Studies. In addition to this book, Wayne is the author of Think Like a Donor and Big Gifts, Small Effort. Wayne also hosts a radio show, and regularly appears on podcasts and broadcasts presented by other organizations and experts. He is a former television producer and trial lawyer. Often, his advice includes counseling clients to be just a little more like Walt Disney. To invite Wayne to speak to your company, group, or organization, contact him at wayneolson.com or wayne@wayneolson.com. Wayne can be followed on twitter at @waynero.